Feeding Two Wolves: How Balancing Creativity and Focus Fuels Innovation and Mastery

You’ve probably heard the parable of the two wolves—one representing our darker instincts, the other our better nature. The idea is that the wolf you feed is the one that thrives. But in the context of innovation, I’ve come to believe the real challenge isn’t choosing which wolf to feed, but learning how to nurture both.

One wolf represents divergent thinking—the mind that runs wild with unrestrained, endless possibilities. The other is convergent thinking—the disciplined, focused mind that brings clarity and execution to those ideas. I navigate this tension daily, both in my work as a strategist and in my personal artistic journey.

Many years after attending art school, I decided to pursue master draftsmanship through the traditional atelier model, specifically using the Grand Central Atelier (GCA) methods. For those unfamiliar, this fine art method emphasizes precision, observation from life, and classical technique—a practice that might seem far removed from digital strategy, but in truth, there are clear parallels.

Much like the early stages of an innovation project, my artwork begins with a period of divergent thinking. I allow myself to explore the subject freely, not knowing exactly where it will lead. This was evident in my project American Music (inspired by the Violent Femmes song of the same name). The concept for the painting revealed itself to me slowly, much like finding a melody within the noise. At this stage, the possibilities are limitless.

Then comes a necessary shift—the Convergent Wolf steps in. Once I’ve found my direction, I move into a precise, focused mode, where hours of labor go into perfecting the details. In art, this means refining tones, adjusting shadows, and capturing the nuances that bring a piece to life. In my professional work, this shift happens when concepts move from imagination to execution—when user research, data analysis, and strategic planning turn abstract notions into real-world outcomes.

This is an inherent struggle for most of us. We either live unrestrained in the divergent mode, endlessly exploring ideas without bringing them to fruition, or we cling to the predictability of convergent thinking, trying to control ideas before they’ve had a chance to evolve. But through both my professional and artistic practices, I’ve learned that true innovation only happens when you encourage both wolves.

In every project I lead, whether crafting a product roadmap or refining a strategic vision, the tension between creativity and pragmatism is always present. I work with teams to embrace this dynamic—encouraging unbounded ideas from the wild Divergent Wolf, which may seem unfocused at first but reveal valuable insights into where things could go. Then, we shift to the wise Convergent Wolf, refining those ideas together into something actionable and concrete. When we get it right, the two modes feed off each other, creating something greater than either could alone.

Balancing divergent and convergent thinking isn’t just a business strategy—it’s essential for achieving meaningful outcomes in any field. Without divergence, you miss the creative breakthroughs that lead to innovation, and without convergence, those ideas will never see the light of day. This is also why companies can’t ‘research’ their way into innovative products—while research helps to ground ideas in reality, it’s the creative leaps and visionary thinking beyond the data that produce the most valuable results. Successful products emerge when companies balance research with creativity, execution, and the willingness to explore what’s possible beyond what’s known.

This is also why companies can’t ‘research’ their way into innovative products

Research is invaluable for understanding user needs and market trends, but it’s inherently backward-looking. Groundbreaking innovation comes from generating new possibilities through divergent thinking—creative leaps that can’t always be predicted by data. Progress requires a balance between research, creativity, and disciplined execution, fueled by human intuition and vision to push boundaries and create transformative products.

This same balance applies to mastering any craft, whether in business or art. Masters don’t simply copy what they see; they interpret, with deep understanding and intention. The journey begins with the spark of an idea and the freedom to explore, but it soon transitions into discipline and focus. Each brushstroke, each adjustment to tone, represents hours of dedicated work, yet all of it stems from the initial creative freedom. Sometimes, honing in on the details sparks unexpected discoveries—where the Divergent and Convergent Wolves meet once again, harmoniously collaborating in new and unexpected ways.

So, which wolf do I feed? Both. Because in the end, it’s not about choosing between creativity and execution—it’s about the dance between them. And that’s where real innovation—and mastery—happens.


Like to learn more about divergent and convergent thinking in technology innovation? Check out the following materials:

The Synergy of Diverge and Converge in Design ThinkingVoltage Control: How divergent and convergent thinking are essential in the design thinking process, offering practical tips on how to integrate these approaches into innovative projects.

Unleash the Unexpected for Radical InnovationMIT Sloan Management Review: Explores how radical innovation often emerges from unexpected ideas, highlighting the importance of environments that encourage divergent thinking and creativity. (May require subscription)

The Design of Everyday ThingsDon Norman: A classic UX book, essential for understanding design thinking, usability, and balancing creativity with practical application in product design.


About the Author
Dorothy is a digital strategist and researcher who helps companies turn big ideas into real-world innovations. Outside of work, she is applying this same balance of creativity and focus to her current pursuit of master draftsmanship.

Case Study: Shaping Crypto Innovation for Schwab

How can a trusted financial institution like Schwab innovate in the rapidly evolving world of cryptocurrency while maintaining its credibility and regulatory alignment?

As Schwab’s leadership grappled with how to approach the crypto market, they were facing substantial outflows, losing hundreds of millions of dollars each month as investors turned to competitors for crypto investments. They needed a strategy that would recapture these investors while preserving their reputation for trustworthiness and regulatory adherence. I led research for an initiative within Schwab’s Innovation Accelerator to explore whether, how, and to what extent they should enter the crypto space. Through in-depth market analysis, investor research, and strategic ideation, we developed a path forward to provide Schwab with a competitive edge without undermining the brand’s core values.

In collaboration with the Innovation Accelerator team, I provided crucial decision-making insights, revealing the mindsets of both existing Schwab clients investing in crypto elsewhere and crypto-focused investors not yet using Schwab. Our evaluation of key competitors such as Fidelity and Robinhood informed a risk-reward analysis for various entry strategies. Beyond a direct crypto offering, we identified a valuable opportunity for Schwab to enhance its position by providing advanced decision-making tools—offering investors clarity while aligning with Schwab’s trusted brand image.

Results Snapshot:

  • Key Market Opportunity Uncovered: Our research identified a major opportunity for Schwab to provide advanced decision-making tools for crypto-curious investors, bridging the gap between the brand’s trusted reputation and the growing interest in cryptocurrency.
  • Data-Driven Insights for Executive Decision-Making: Provided Schwab leadership with comprehensive data on crypto investor mindsets, including both existing clients investing in crypto elsewhere and new investor segments. This data was crucial for evaluating market entry options.
  • Competitive Analysis for Strategic Differentiation: Offered an in-depth comparison of competitors like Fidelity and Robinhood, highlighting the risks and rewards of various entry strategies. Schwab’s competitive edge was tied to a differentiated platform focused on credible, robust decision-making tools.
  • Positioning Schwab for Strategic Growth: Our work provided a comprehensive strategy that positioned Schwab as a forward-thinking leader in the crypto space, offering a path to maintain brand trust while exploring new market opportunities.

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